Integrations Built for Your Stack

We easily integrate with our customers’ marketing stacks to provide the richest possible messaging experiences. Having built our own conversational platform on proprietary AI, we’re able to be flexible and accommodate a variety of third party integrations. If you don’t see yours on our list, don’t hesitate to reach out!

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Automat Supports a Wide Variety of Integrations

Practically every solution you use to connect with your consumers has already been integrated with Automat’s conversational AI.

CRM & E-commerce

CRM and e-commerce solutions are the essential foundation of Automat’s integrations, enabling you to generate hyper-precise customer profiles and increase sales. With a direct connection to solutions like Salesforce, ExactTarget and Demandware, offer personalized products, content and more in a way that instantly satisfies.

User Generated Content and Sample Distribution

Brands are always seeking to surface value and promote their products in the most innovative ways possible. That’s why Automat’s Conversational AI doesn’t limit you to conversational experiences – it can also integrate with user generated content and sample distribution solutions like Olapic and Sampler, allowing you to leverage the content your users share and send them samples they’ll love.

Human Handoff

Conversational AI can field a variety of requests, but sometimes consumers need a human touch – situations usually served through an existing live chat solution. Automat’s solutions allow you to hand off conversations to human agents through solutions like Sprinklr, Facebook Pages Manager, Lithium and LiveWorld. 

Social Messaging

Private messaging will form the bedrock of the next generation of social media, and whether it’s Facebook Messenger, Instagram Direct or other solutions, your brand needs to be prepared with the one-to-one messaging solutions that will be essential to reaching your consumers in the future. 

Web Analytics

Your Conversational AI is as essential to your website as your menu. That’s why Automat’s solutions integrate with analytics suites from Adobe and Google, allowing you to correctly track and attribute every click, session, conversation and purchase to its true source. 

Features and Functionality

Automat’s solutions are purpose-built to give brand leaders all the tools they need to drive engagement, sales and satisfaction.

Clear
Attribution

No more asking whether the chatbot helped or not, Automat’s solutions let you have definitive answers. 

New Customer
Insights

Each conversation gives you an opportunity to learn compelling new details about your consumers, notching insights you can use as a result. 

More Promotional
Opportunities

With new insights in hand, you can store more data upon which your promotional campaigns (through email or elsewhere) can be segmented. 

Increased
Personalization

Unique insights (like skin type or preferred texture) allow you to maximize the relevance of your promotional offers. 

Unified Data
Management

With integrations to systems of record, you don’t lose an ounce of the valuable data Automat’s solutions generate.

Connected
Conversations

Consumers are looking for connected experiences, whether it’s in marketing, sales and support. Give them the help they need at every stage of their journey.

Better Leverage
Existing Teams

With mundane tasks automated, your representatives can spend more time selling. 

Maintain
Privacy

Secure handoffs and high data protection standards keep you, and your consumers, risk-free.

Clear
Attribution

No more asking whether the chatbot helped or not, Automat’s solutions let you have definitive answers. 

New Customer
Insights

Each conversation gives you an opportunity to learn compelling new details about your consumers, notching insights you can use as a result. 

More Promotional
Opportunities

With new insights in hand, you can store more data upon which your promotional campaigns (through email or elsewhere) can be segmented. 

Increased
Personalization

Unique insights (like skin type or preferred texture) allow you to maximize the relevance of your promotional offers. 

Unified Data
Management

With integrations to systems of record, you don’t lose an ounce of the valuable data Automat’s solutions generate.

Connected
Conversations

Consumers are looking for connected experiences, whether it’s in marketing, sales and support. Give them the help they need at every stage of their journey.

Better Leverage
Existing Teams

With mundane tasks automated, your representatives can spend more time selling. 

Maintain
Privacy

Secure handoffs and high data protection standards keep you, and your consumers, risk-free.

Featured Case Study

Vichy's Virtual Skin Expert

Vichy drastically improved the experience they offered through e-commerce by deploying a Virtual Sales Advisor. With Automat’s team in tow, the project drove multiple minutes of engagement per session, 35% higher average revenue and outstanding customer satisfaction.

See the case study
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