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Connected Conversations, from Ad to Cart

Automat's Conversational AI platform enables personalized one-to-one communications via conversational ads, messaging, web chat, and voice assistants.
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GRACEFUL CUSTOMER JOURNEYS

Today’s consumers want and need more than just ratings and reviews. They crave assistance but often don’t want to talk to human sales advisors. Connected conversations provide your consumers with the Guidance, Recommendations, Advice, Consultation, and Expertise (G.R.A.C.E.) not possible as part of a traditional “self-service” buying journey.
Marketing
Conversational display advertising
Voice search to brand experience
Commerce
Virtual sales advisor
Support
Frequently asked questions & handoff
Conversational display advertising
Voice search to brand experience
Virtual sales advisor
Frequently asked questions & handoff
Brand Engagement
>4 min
of consumer interaction
First-Party Data Collection
>5
highly-specific data points about each consumer
Sales conversion
>30%
increase in average revenue per user
David Jones

“Automat has the team, vision, and technology needed to make Conversational Marketing a widespread reality and help brands get the greatest return on investment from it”

David Jones, Founder of You & Mr Jones and former global CEO of both Havas and Havas Worldwide

Lionel Pimpin National Bank

“We believe that Conversational Marketing and AI will have a positive impact on our customers’ experience over time and we chose to work with Automat since they are the leader in this new emerging category”

Lionel Pimpin, SVP Digital Channels at National Bank of Canada

Lubomira Rochet Loreal

“I believe AI is as big a revolution as the internet itself. It’s going to power more of our interactions with our consumers”

Lubomira Rochet, Chief Digital Officer and member of L’Oréal’s Executive Committee

“We believe Conversational Marketing using real AI will be critical for brands in the future. Automat has emerged as a leader in that important new category”

Amy Banse, Managing Director and Head of Funds for Comcast Ventures and member of the Board of Directors of Adobe Systems

Lubomira Rochet Loreal

“Automat is literally defining this new category of Conversational Marketing”

Lubomira Rochet, Chief Digital Officer and member of L’Oréal’s Executive Committee

SEE OUR CASE STUDIES
Opus Research, a well-respected analyst firm, conducted an independent market evaluation and named Automat the leading conversational marketing vendor.
SEE THE REPORT

Built by pioneers in conversational interfaces

50 years experience

Collectively over 50 years experience creating conversational AI experiences that work

17 patents

17 patents in the fields of speech recognition, natural language understanding, virtual assistants and AI

Billions of customers

Deployed systems successfully supporting billions of customer interactions per year

Meet the Founding Team

Backed by strategic investors and customer experience leaders

Relay Ventures
Real Ventures
You & Mr Jones
USAA
Slack
OATV
Omidyar
Comcast Ventures

Advisors and friends of the company

Tim O'Reilly

Tim O'Reilly

Technology trendspotter & Founder and CEO O’Reilly Media
Gary Clayton

Gary Clayton

Former Chief Creative Officer TellMe & Nuance
Richard Socher

Richard Socher

Chief Creative Officer at Salesforce, NLP Professor at Stanford
Chris Messina

Amy Banse

Managing Director & Head of Funds at Comcast Ventures, Board Member at Adobe Systems
Chris Messina

Ron Croen

Founding CEO of Nuance, Partner of You & Mr Jones brand-tech group

Read what others are saying about us

See media coverage