Automat Technologies, Inc.

Personalized One-on-One Conversations At Scale

Learn what we can do for you

Conversational Marketing in action

Automat helps brands deliver messaging experiences that are tailor made for each individual consumer and vastly outperform traditional digital marketing. Here are just two examples.

Conversational marketing in action Conversational Marketing
Marketing Week

"I believe AI is as big a revolution as the internet itself. It's going to power more of our interactions with our consumers ... [and] get more personalised than we've ever been."

Lubomira Rochet, Chief Digital Officer and member of L'Oreal's Executive Committee

27X

Higher engagement
than email marketing

31%

Rich profile
collection

82%

Loved the
experience

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Covergirl
Play video
14X

More conversations than
avg comments per post

51%

CTR on coupons
delivered

91%

Positive
sentiment

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Ad Age

"CoverGirl believes beauty should be approachable and accessible to all. So we’re excited to tap the power or bot technology to have more persona and dynamic conversations."

Ukonwa Ojo, Senior VP at CoverGirl

Lubomira Rochet Loreal

“Automat is literally defining this new category of Conversational Marketing”

Lubomira Rochet, Chief Digital Officer and member of L’Oréal’s Executive Committee

Lionel Pimpin National Bank

“We believe that Conversational Marketing and AI will have a positive impact on our customers’ experience over time and we chose to work with Automat since they are the leader in this new emerging category”

Lionel Pimpin, SVP Digital Channels at National Bank of Canada

Lubomira Rochet Loreal

“I believe AI is as big a revolution as the internet itself. It’s going to power more of our interactions with our consumers”

Lubomira Rochet, Chief Digital Officer and member of L’Oréal’s Executive Committee

David Jones

“Automat has the team, vision, and technology needed to make Conversational Marketing a widespread reality and help brands get the greatest return on investment from it”

David Jones, Founder of You & Mr Jones and former global CEO of both Havas and Havas Worldwide

“We believe Conversational Marketing using real AI will be critical for brands in the future. Automat has emerged as a leader in that important new category”

Amy Banse, Managing Director and Head of Funds for Comcast Ventures and member of the Board of Directors of Adobe Systems

Find out how we can do it for you

What we provide

We provide everything you need to maximize consumer adoption and return on investment - combining a robust cloud-based platform and proprietary AI technology with award-winning services teams to deliver a complete solution for your unique business requirements.

Conversational marketing cloud platform

Conversational marketing cloud platform

  • Enterprise security + data privacy
  • Conversation Creator Tool
  • Integrated consumer analytics
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proprietary ai technology

proprietary ai technology

  • Deep learning-based conversational language understanding
  • Reinforcement learning-based conversion optimization
  • Smart segmentation + notification scheduling
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dedicated services teams

dedicated services teams

  • Brand strategy + creative
  • Award-winning CUI design
  • Ongoing experience improvement
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Opus Research, a well-respected analyst firm, conducted an independent market evaluation and named Automat the leading conversational marketing vendor.
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Built by pioneers in conversational interfaces

50 years experience

Collectively over 50 years experience creating conversational AI experiences that work

17 patents

17 patents in the fields of speech recognition, natural language understanding, virtual assistants and AI

Billions of customers

Deployed systems successfully supporting billions of customer interactions per year

Meet the Founding Team

Backed by strategic investors and customer experience leaders

Relay Ventures
Real Ventures
You & Mr Jones
USAA
Slack
OATV
Omidyar
Comcast Ventures

Advisors and friends of the company

Tim O'Reilly

Tim O'Reilly

Technology trendspotter & Founder and CEO O’Reilly Media
Gary Clayton

Gary Clayton

Former Chief Creative Officer TellMe & Nuance
Richard Socher

Richard Socher

Chief Creative Officer at Salesforce, NLP Professor at Stanford
Chris Messina

Amy Banse

Managing Director & Head of Funds at Comcast Ventures, Board Member at Adobe Systems
Chris Messina

Ron Croen

Founding CEO of Nuance, Partner of You & Mr Jones brand-tech group

Read what others are saying about us

See media coverage