Connecting Consumers at Every Touchpoint

Automat’s solutions reach across the entire customer experience, creating Connected Conversations that serve the exact guidance, recommendations and assistance consumers need exactly when they need it. 

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Discover the Connected Conversation

Automat’s Conversational AI allows you to connect with consumers via ads, social channels, websites, in-store, through voice assistants and more. These conversations increase engagement, revenue and satisfaction at every point in the customer journey.

Conversational Advertising

Brands spend billions each year advertising on channels like Instagram, Facebook, Youtube and Google Display without seeing much progress from standard ad formats. Conversational Advertising gives brands the opportunity to create the two-way connections customers crave across billions of possible touchpoints, increasing insight, add-to-cart and conversion as a result. 

Social Media

Your social channels are the lifeblood of your organic reach. With consumers expecting  instant responsiveness from brands, are your social media management tools enough alone? With Automat, you can automate conversations and provide real, instant, meaningful guidance, recommendations and support to consumers on the same preferred channels where they spend so much of their time. 

Websites

Your brand website is the core of your e-commerce efforts, but are you really offering an experience that drives the conversion you want? Automat’s Virtual Sales Advisors and other functionalities turn your e-commerce presence into a conversion machine. You can match the style and standard of existing experience, encourage consumers to find the best products for them and increase sales by 30% or more per session.

Voice

Most brands have attempted some kind of voice initiative, but few have found it to be a profitable channel. The Automat approach is different: by using informational search, product recommendations and onboarding experiences, you can connect voice to broader conversational AI efforts and finally achieve the performance you’re looking for. 

In-Store

Your consumers are already browsing your e-commerce sites in store. With Automat, deploy your virtual sales solutions through in-store displays and QR codes, using previous recommendations and location-based promotions to increase sales and provide a truly omnichannel experience.

Features and Functionality

Automat’s solutions are purpose-built to give marketers all the tools they need to drive insight, sales and satisfaction.

Customizable
Webchat

Automat’s webchat allows you to provide on-brand, dynamic and even luxurious chat experiences for your eCommerce visitors.

Interoperation-
Ready

The Facebook, Instagram and Whatsapp Messaging merger is coming, and Automat is leading the way in helping brands decipher their biggest opportunities in this new terrain.

Google
Partnership

By partnering with Google’s AdLingo initiative, Automat is at the forefront of the latest developments in Conversational Display Advertising.

Natural Language
Understanding

With the ability to let users speak in their own words, Automat parses intents to deliver the most seamless experience possible to consumers. 

Connected
Conversations

Automat’s Conversational AI allows all your channels to work in unison, enhancing the consistency and relevance of each customer experience. 

Used by
Leading Brands

Automat’s work with L’Oréal, Coty and more show that there is no limit to the scale at which you can deploy our solutions. 

Agency Collab
Experts

Innovative agencies always look to bring the latest technology to bear with their best customers, and Automat empowers them to deploy the best available AI.

Award Winning
CUI Design

Our Customer Delivery & Success team uses the best practices on the market to guide your project to its best outcomes. 

Customizable
Webchat

Automat’s webchat allows you to provide on-brand, dynamic and even luxurious chat experiences for your eCommerce visitors.

Interoperation-
Ready

The Facebook, Instagram and Whatsapp Messaging merger is coming, and Automat is leading the way in helping brands decipher their biggest opportunities in this new terrain.

Google
Partnership

By partnering with Google’s AdLingo initiative, Automat is at the forefront of the latest developments in Conversational Display Advertising.

Natural Language
Understanding

With the ability to let users speak in their own words, Automat parses intents to deliver the most seamless experience possible to consumers. 

Connected
Conversations

Automat’s Conversational AI allows all your channels to work in unison, enhancing the consistency and relevance of each customer experience. 

Used by
Leading Brands

Automat’s work with L’Oréal, Coty and more show that there is no limit to the scale at which you can deploy our solutions. 

Agency Collab
Experts

Innovative agencies always look to bring the latest technology to bear with their best customers, and Automat empowers them to deploy the best available AI.

Award Winning
CUI Design

Our Customer Delivery & Success team uses the best practices on the market to guide your project to its best outcomes. 

Consumer Feedback: Did you enjoy chatting with me?

“A great application to quickly sort your needs”

“You asked all the right questions and gave me detailed analysis”

“It almost feels like a real one-on-one conversation”

Featured Case Study

Vichy's Virtual Skin Expert

Vichy drastically improved the experience they offered through e-commerce by deploying a Virtual Sales Advisor. With Automat’s team in tow, the project drove multiple minutes of engagement per session, 35% higher average revenue and outstanding customer satisfaction.

See the case study
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