Conversational AI for Commerce

Self-service isn’t real service. Our Virtual Sales Advisors use AI to make purchase decisions easier, boosting customer confidence and making them more likely to buy. They listen to consumer needs, make personalized recommendations and respond to their doubts and concerns, making shopping online faster and easier than ever before. 

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Virtual Sales Advisors

Virtual Sales Advisors integrate directly into your brand website and other touchpoints, leveraging knowledge from your entire product catalogue and supporting elements like relevant reviews to maximize the consumer’s likelihood to make a purchase.

Appointment Booking

Need to meet with the customer before they buy? Automat’s solutions allow you to automate the appointment booking process in a simple, easy, intuitive way that converts more effectively than conventional booking tools and is the best way to replace exhausting, boring, no-fun forms. 

Lead Generation

Capturing email and acquiring customers can be hard. Instead of letting forms hold you back, leverage Conversational AI at scale to drive more business. 

Voice Assistants & Smart Speakers

Use informational voice search to generate brand interest, start transactions and even create sales opportunities by using the unique push features available to brands within the Alexa mobile app.

Why Conversational Commerce?

5+ Insights with Every Chat

First-party data is table stakes for modern brands. Make consumer experiences better by learning what they really want.

+30% Sales Conversion

Consumers want their choices to be easy. When you help people make decisions, they actually buy more. 

92% Positive Satisfaction

Conversational AI that’s fun, quick, easy, friendly and informative satisfies consumers and makes them love your brand. 

Features and Functionality

Automat’s solutions are purpose-built to give marketing decision-makers all the tools they need to drive insight, sales and satisfaction.

Configurable
Webchat

Automat’s multi-format Web Widget conforms to your branding and offers customizable lures, banners, popups and more with no third-party needed.

Messenger
Integration

Automat allows you to leverage this preferred channel along with others to drive a more complete e-commerce experience.

Personalized
Recommendations

Allow consumers to unearth all the best buys they can make. Personalized recommendations reduce bounces and increase sales.

"Is This Product
Right for Me?"

When considering single products, Automat’s solutions help consumers make definitive decisions and hit that “Add to Cart”.

Capture
Email

Acquire more customers by replacing forms or use one-click email collection with Facebook Messenger. 

Profile Customer
Preferences

The average Automat chat generates between 4 and 6 unique customer insights, allowing you to find out what your consumers want and drive conversion.

Analytics
Dashboard

See and understanding every turn of every conversation, working with our team to maximize your benefits and watch your AI efforts grow!

Maintain
Privacy

Secure handoffs and high data protection standards keep you, and your consumers, risk-free.

Configurable
Webchat

Automat’s multi-format Web Widget conforms to your branding and offers customizable lures, banners, popups and more with no third-party needed.

Messenger
Integration

Automat allows you to leverage this preferred channel along with others to drive a more complete e-commerce experience.

Personalized
Recommendations

Allow consumers to unearth all the best buys they can make. Personalized recommendations reduce bounces and increase sales.

"Is This Product
Right for Me?"

When considering single products, Automat’s solutions help consumers make definitive decisions and hit that “Add to Cart”.

Capture
Email

Acquire more customers by replacing forms or use one-click email collection with Facebook Messenger. 

Profile Customer
Preferences

The average Automat chat generates between 4 and 6 unique customer insights, allowing you to find out what your consumers want and drive conversion.

Analytics
Dashboard

See and understanding every turn of every conversation, working with our team to maximize your benefits and watch your AI efforts grow!

Maintain
Privacy

Secure handoffs and high data protection standards keep you, and your consumers, risk-free.

Featured Case Study

Vichy's Virtual Skin Expert

Vichy drastically improved the experience they offered through e-commerce by deploying a Virtual Sales Advisor. With Automat’s team in tow, the project drove multiple minutes of engagement per session, 35% higher average revenue and outstanding customer satisfaction. 

See the Case Study
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